AutoSat Terms of Use

Effective date: 1 July 2026

These Terms of Use (Terms) are a legal agreement between Mawson Rovers Pty Ltd (ABN 11 656 018 405) (Mawson Rovers, we, us or our) and the person or organisation that accesses or uses AutoSat (Customer, you or your).

AutoSat is a software platform for satellite and space mission operations, including mission automation, command and telemetry workflows, payload operations, scheduling, integrations, notifications and related capabilities (AutoSat or the Service).

By creating an account, accessing or using the Service, or otherwise accepting these Terms, you agree to be bound by them. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and references to you include that organisation.

If you do not agree to these Terms, you must not access or use the Service.

1. Eligibility and business use

You may use the Service only if:

you are legally capable of entering into a binding contract;
you are authorised to act for any organisation on whose behalf you use the Service; and
your use of the Service complies with all applicable laws and regulations.

The Service is intended primarily for business and professional use. It is not intended for personal, household or consumer use.

2. Your account

You must provide accurate and current account information.

You are responsible for:

keeping your login credentials and authentication methods secure;
all activity occurring through your account, except to the extent caused by our breach of these Terms;
ensuring that each user accesses the Service through their own authorised account;
promptly removing access when a user no longer requires it; and
notifying us promptly if you become aware of unauthorised access, compromised credentials or another security incident involving your account.

You must not share an individual user account between multiple people or attempt to avoid any limits applying to your subscription.

You are responsible for your users’ compliance with these Terms.

3. Right to use AutoSat

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable and non-sublicensable right to access and use the Service during your subscription for your internal business purposes.

You may permit your employees, contractors and other authorised personnel to use the Service on your behalf, provided that:

their use is within the scope of your subscription;
they use the Service only for your benefit;
you remain responsible for their acts and omissions; and
you do not provide the Service to third parties as a bureau, managed service, outsourcing service or competing product unless we have agreed otherwise in writing.

Any software, agent, connector or other component we make available for installation may be installed and used only as reasonably necessary to use the Service and only in accordance with these Terms and any instructions included with that component.

4. Permitted use

You may use the Service to support legitimate satellite, payload, ground-station and mission operations, including to:

configure and manage spacecraft, payloads, ground stations and related resources;
create, test and run operational workflows;
schedule passes, activities, commands and related events;
send commands and receive, process, display and analyse telemetry or mission data;
integrate the Service with systems and services you are authorised to use;
send operational notifications to authorised recipients; and
provide controlled access to your personnel, customers, partners and payload operators where supported by the Service.

You are responsible for determining whether the Service is suitable for your intended operations and for configuring, testing and supervising your use of it.

5. Prohibited use

You must not, and must not allow anyone else to:

use the Service unlawfully or in breach of any licence, permit, authorisation, court order, sanctions requirement or regulatory obligation;
use the Service to access, command, control, interfere with or obtain data from any spacecraft, payload, ground station, network, system or account without proper authority;
use the Service to cause or materially increase the risk of injury, loss of life, damage to property, harmful interference, orbital debris, loss of a spacecraft or disruption to critical infrastructure;
bypass required human approvals, operational constraints, safety controls, command authentication or other safeguards;
introduce malware, malicious code or harmful data into the Service;
probe, scan, test or exploit vulnerabilities in the Service without our prior written permission;
interfere with the availability, integrity, security or performance of the Service or another customer’s use of it, including through unauthorised automated access or by imposing an unreasonable load on it;
reverse engineer, decompile, disassemble or attempt to derive the source code, underlying models, algorithms or non-public APIs of the Service; copy, modify, translate or create derivative works of it; or remove or obscure its proprietary notices — except as expressly permitted by us or to the limited extent applicable law overrides this restriction;
sell, resell, sublicense, distribute, lease or provide the Service to a third party except as expressly permitted by these Terms;
use the Service or its outputs to develop, train, test or improve a competing product or service;
misrepresent the source, accuracy or status of information produced through the Service;
use another person’s credentials or impersonate another person or organisation; or
use the Service in a way that infringes another person’s intellectual property, privacy, confidentiality or other rights.

We may investigate suspected misuse and may restrict or suspend access where reasonably necessary to protect the Service, our customers, third parties or the public.

6. Operational responsibility and safety

AutoSat assists with operations but does not replace your operational judgment, mission assurance processes, testing or supervision.

You are solely responsible for:

testing changes in a safe environment before operational deployment;
maintaining appropriate command approval, authentication, validation and rollback procedures;
monitoring operational activity and responding to anomalies;
maintaining independent fault protection, emergency procedures and recovery capabilities;
ensuring that appropriately qualified personnel supervise your operations; and
maintaining backups and authoritative copies of mission data, configurations and procedures.

You must not rely on the Service as the sole means of preventing unsafe or unauthorised commands, maintaining spacecraft safety or recovering from a failure.

The Service may produce incorrect, incomplete, delayed or unexpected results due to configuration, software defects, third-party systems, communications failures, data quality or other causes. You must independently review and validate outputs where an error could have material consequences.

7. Customer Data

Customer Data means data, commands, telemetry, files, configurations, workflows, credentials, messages and other content submitted to, stored in or processed through the Service by or for you.

As between you and us, you retain ownership of Customer Data.

You grant us a non-exclusive, worldwide licence to host, copy, transmit, process, display and otherwise use Customer Data only as reasonably necessary to:

provide, maintain, secure and support the Service;
prevent or address technical, security, fraud or legal issues;
comply with law; and
carry out your instructions.

You are responsible for Customer Data and warrant that you have all rights, permissions and lawful bases needed for us to process it in accordance with these Terms.

You must not submit data to the Service where doing so would breach law, contractual restrictions, confidentiality obligations or another person’s rights.

We may generate aggregated or de-identified information from use of the Service. We may use that information to operate, analyse and improve our products and business, provided it does not identify you, your users, your customers or individual spacecraft.

Our handling of personal information is also described in our Privacy Policy.

8. Credentials and third-party systems

The Service may connect to ground stations, cloud platforms, communications services, collaboration tools, customer systems and other third-party products.

You authorise us to access and interact with those systems to the extent necessary to provide the functionality you configure.

You are responsible for:

obtaining and maintaining all required third-party accounts, licences, permissions and credentials;
ensuring that integrations and credentials are correctly configured;
the actions the Service performs in third-party systems at your direction; and
complying with the terms applying to those third-party systems.

Third-party products are provided by their respective providers, not by us. We do not control and are not responsible for their availability, security, performance, changes or acts and omissions.

An integration may stop working if a third party changes or discontinues its product, API or terms.

9. Our intellectual property

We and our licensors own all rights, title and interest in and to the Service, including its software, interfaces, designs, documentation, know-how and improvements.

Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

You may provide suggestions, ideas or feedback about the Service. You grant us a perpetual, irrevocable, worldwide, royalty-free right to use that feedback without restriction or obligation, provided we do not publicly identify you as its source without permission.

10. Fees, billing and taxes

You must pay the fees applying to your subscription in accordance with the billing terms presented when you subscribe or otherwise agreed with us in writing.

Unless stated otherwise:

subscription fees are billed in advance;
fees are non-cancellable and non-refundable except as expressly stated in these Terms or required by law;
you must provide valid payment and billing information;
overdue amounts may accrue reasonable collection costs and interest to the extent permitted by law; and
fees exclude GST and other applicable taxes, which will be added where required.

We may change our fees by giving reasonable prior notice. A fee change will ordinarily apply from your next renewal unless required sooner by law or agreed with you.

If you dispute an invoice in good faith, you must notify us promptly and provide reasonable details. You must pay any undisputed amount when due.

11. Trials, previews and free access

We may make parts of the Service available on a trial, preview, beta, early-access or free basis.

Such functionality may be incomplete, unavailable, changed or withdrawn at any time. It may contain errors and may not be suitable for operational or production use.

To the maximum extent permitted by law, this functionality is provided as is — without service commitments, warranties, indemnities or liability (see Section 18).

12. Availability, maintenance and changes

We aim to provide a reliable Service but do not guarantee uninterrupted or error-free operation.

The Service may be unavailable because of maintenance, updates, faults, third-party dependencies, communications failures, security events, emergencies or circumstances beyond our reasonable control.

We may change the Service from time to time, including by adding, modifying or removing features. We will use reasonable efforts to avoid materially reducing the core functionality of a paid subscription during its current term.

We may perform emergency maintenance or make urgent changes without advance notice where reasonably necessary to protect security, reliability, legal compliance or other users.

13. Support

We will provide the support, onboarding or professional assistance included with your subscription or otherwise agreed with you in writing.

You must provide information, access and cooperation reasonably required for us to investigate an issue.

Support does not include responsibility for problems caused by:

your systems, data, configurations or instructions;
third-party products or networks;
use contrary to these Terms or our documentation;
unauthorised modifications; or
events outside our reasonable control.

14. Confidentiality

Confidential Information means non-public information disclosed by one party to the other that is identified as confidential or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure. Our Confidential Information includes non-public information about the Service. Your Confidential Information includes Customer Data.

The receiving party must:

use Confidential Information only to exercise its rights and perform its obligations under these Terms;
protect it using at least reasonable care; and
disclose it only to personnel, professional advisers and contractors who need to know it and are subject to appropriate confidentiality obligations.

These obligations do not apply to information that the receiving party can demonstrate:

is or becomes public without breach of these Terms;
was lawfully known without restriction before disclosure;
is lawfully received from another source without confidentiality restrictions; or
is independently developed without using the disclosing party’s Confidential Information.

A party may disclose Confidential Information where required by law, provided it gives prior notice where legally permitted and reasonably assists the other party to seek protective treatment.

15. Security

We will maintain reasonable technical and organisational measures designed to protect the Service and Customer Data against unauthorised access, use, alteration and disclosure.

No system is completely secure. You acknowledge that use of networked and cloud-based systems involves inherent security risks.

You must maintain reasonable security controls for your own accounts, devices, networks, integrations and credentials.

Each party must promptly notify the other after becoming aware of a security incident that materially affects the other party’s data or systems and must reasonably cooperate in investigating and addressing the incident.

16. Suspension

We may suspend or restrict your access to some or all of the Service if:

you materially or repeatedly breach these Terms;
fees are overdue;
your use poses a credible security, safety, legal or operational risk;
suspension is required by law or a government authority;
your use threatens the Service or another customer; or
we reasonably suspect unauthorised or fraudulent access.

Where practicable, we will give you notice and a reasonable opportunity to remedy the issue before suspension. We may act immediately where delay could create material risk.

We will limit a suspension to what is reasonably necessary and restore access promptly after the issue is resolved.

17. Term and termination

These Terms begin when you first accept them or access the Service and continue until your account and all subscriptions have ended.

Either party may terminate a subscription at the end of its current subscription period by giving notice before renewal.

Either party may terminate these Terms or an affected subscription immediately by notice if the other party:

materially breaches these Terms and does not remedy the breach within 30 days after receiving notice;
materially breaches these Terms in a way that cannot be remedied; or
becomes insolvent, enters liquidation or administration, ceases business or becomes subject to a similar event.

We may terminate free access at any time.

Upon termination:

your right to access and use the Service ends;
you must stop using any software components provided by us;
you remain responsible for fees and liabilities incurred before termination; and
each party must return or destroy the other party’s Confidential Information on request, subject to legal retention requirements and routine backup processes.

At your request made before termination or within 30 days afterwards, we will provide a reasonable opportunity for you to export Customer Data using the functionality ordinarily available in the Service. After that period, we may delete Customer Data unless legally required to retain it.

Sections intended by their nature to continue after termination survive, including provisions concerning intellectual property, confidentiality, disclaimers, liability, indemnities and general legal terms.

18. Warranties

Each party warrants that it has authority to enter into these Terms.

We warrant that we will provide the paid Service with reasonable care and skill.

If we breach this warranty, you must notify us with reasonable details. We will use reasonable efforts to correct the affected Service. If we cannot do so within a reasonable period, either party may terminate the affected subscription and we will refund prepaid fees covering the unused terminated period.

Except as expressly stated in these Terms and to the maximum extent permitted by law, the Service is provided as is and as available. We exclude all other representations, guarantees, conditions and warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement and uninterrupted or error-free operation.

Nothing in these Terms excludes any guarantee, warranty, right or remedy that cannot lawfully be excluded.

19. Indemnity

You indemnify us and our officers, employees and contractors against third-party claims, losses, liabilities, damages and reasonable legal costs arising from:

Customer Data;
your commands, workflows, configurations or operational decisions;
your unauthorised, unlawful or unsafe use of the Service;
your breach of Sections 4, 5, 6, 7 or 8; or
an allegation that material supplied by you infringes a third party’s rights.

This indemnity does not apply to the extent the claim was caused by our breach of these Terms, negligence or wilful misconduct.

We will promptly notify you of an indemnified claim, give you reasonable control of its defence and settlement, and provide reasonable assistance at your cost. You must not settle a claim in a way that admits fault by us or imposes an obligation on us without our prior written consent.

20. Limitation of liability

To the maximum extent permitted by law, neither party is liable to the other for any:

loss of profit, revenue, business, anticipated savings, goodwill or opportunity;
loss, corruption or unavailability of data;
loss of use of a spacecraft, payload, ground station, network or system; or
indirect, incidental, special, exemplary or consequential loss,

whether arising in contract, tort (including negligence), statute or otherwise, even if the possibility of the loss was known.

To the maximum extent permitted by law, each party’s total aggregate liability arising out of or relating to these Terms is limited to the fees paid or payable by you for the Service during the 12 months immediately preceding the event giving rise to the first claim.

The limitations and exclusions in this section do not apply to:

your obligation to pay fees;
a party’s fraud, wilful misconduct or gross negligence;
death or personal injury caused by a party’s negligence;
your infringement or misuse of our intellectual property;
your breach of Section 5 or Section 14;
liability under Section 19; or
liability that cannot legally be limited or excluded.

Where a law implies a guarantee or condition that cannot be excluded but permits liability to be limited, our liability is limited, at our option, to resupplying the relevant services or paying the reasonable cost of having them supplied again.

21. Export controls, sanctions and regulatory compliance

You must comply with all laws applying to your access to and use of the Service, including applicable export-control, sanctions, space, spectrum, telecommunications, cybersecurity and data-protection laws.

You must not use, export, re-export, transfer or make the Service available:

to a person, organisation or country where doing so is prohibited or restricted by applicable law;
for a prohibited military, weapons, missile, nuclear or other restricted end use; or
in connection with any activity for which you lack required approvals or authorisations.

You represent that you are not subject to sanctions or other restrictions that prohibit us from providing the Service to you.

22. Publicity

Neither party may issue a press release or public statement about the relationship without the other party’s prior written approval.

Unless you tell us otherwise in writing, we may identify you by name and logo in a factual list of AutoSat customers. We will comply with any reasonable brand guidelines you provide and will stop new use of your name or logo after receiving your written request.

23. Changes to these Terms

We may update these Terms from time to time.

We will give reasonable notice of a material change, such as by email or through the Service. Except where a change is required sooner for legal, security or operational reasons, a material change will take effect at the beginning of your next subscription renewal.

For free use, or where a change is required by law or is necessary to address an urgent security or operational issue, the updated Terms may take effect on the date stated in the notice.

If you do not agree to a material change, you may stop using the Service and cancel renewal before the change applies to you.

24. Notices

We may give notices to you through the Service or using the email address associated with your account.

You may give legal notices to us at:

Mawson Rovers Pty Ltd
Suite 145, 2–4 Cornwallis St, Eveleigh NSW 2015, Australia
Email: info@mawsonrovers.com

A notice is taken to be received when delivered personally, when recorded as delivered by a postal or courier service, or, for email, when sent unless the sender receives an automated failure notice.

25. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia.

The courts of New South Wales and the Commonwealth of Australia have exclusive jurisdiction over disputes arising out of or relating to these Terms.

Before commencing court proceedings, each party must give the other written notice of the dispute and senior representatives of both parties must attempt in good faith to resolve it for at least 30 days. This requirement does not prevent either party from seeking urgent interlocutory or injunctive relief.

26. General

26.1 Assignment

You must not assign or transfer these Terms without our prior written consent, which we will not unreasonably withhold.

We may assign these Terms as part of a merger, acquisition, corporate reorganisation or sale of all or substantially all of the relevant business or assets.

26.2 Subcontractors

We may use affiliates and subcontractors to provide the Service. We remain responsible for our obligations under these Terms.

26.3 Force majeure

Neither party is liable for delay or failure to perform an obligation, other than an obligation to pay money, caused by circumstances beyond its reasonable control.

26.4 Independent contractors

The parties are independent contractors. These Terms do not create a partnership, joint venture, employment, agency, fiduciary or franchise relationship.

26.5 No waiver

A failure or delay in exercising a right does not waive that right. A waiver must be in writing and applies only to the specific instance for which it is given.

26.6 Severability

If a provision is invalid or unenforceable, it will be modified to the minimum extent necessary to make it valid and enforceable. If that is not possible, it will be severed. The remaining provisions continue in effect.

26.7 Entire agreement

These Terms and our Privacy Policy constitute the entire agreement between you and us concerning the Service and replace prior discussions, representations and agreements about it.

If we enter into a separate written data processing agreement with you, that agreement applies only to its subject matter and prevails to the extent of any inconsistency concerning the processing of personal information.

Any purchase order or similar document you issue is for administrative purposes only. Its terms do not amend or supplement these Terms.

Contact

Questions about these Terms may be sent to:

Mawson Rovers Pty Ltd
Email: info@mawsonrovers.com